Privacy and Cookie policy
INTRODUCTION
This explanation below is intended to comply with GDPR legislation.When you visit our website, information is collected about you, which is used to adapt and improve our content.
If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website.
Below we have elaborated on which information is collected, its purpose and which third parties have access to it.
COOKIES
This website uses cookies. We use cookies to customize our content and ads, to show you social media features and to analyze our traffic. We also share information about your use of our website with our social media partners, advertising partners and analytics partners. Our partners may combine this data with other information you have provided to them or that they have collected from your use of their services.Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary to ensure the provision of the service you have expressly requested to use. For all other types of cookies, we must obtain your consent.
This website uses different types of cookies. Some cookies are set by third-party services that appear on our pages.
You can change or withdraw your consent at any time.
Your consent applies to the following domains: www.lemus-home.dk
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Marketing cookies
Marketing cookies are used to track users across websites. The intention is to show ads that are relevant and engaging for the individual user, and thus more valuable to publishers and third-party advertisers.PERSONAL INFORMATION
IN GENERAL
Personal information is all kinds of information that can be attributed to you to one extent or another. When you use our website, we collect and process a number of such information. This happens e.g. by general access to content if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, otherwise use services or make purchases via the website.We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent that you give explicit consent to this and enter the information yourself, the following are also processed: Name, telephone number, e-mail, address and payment information. This will typically be in connection with creating a login or when making a purchase.
SECURITY
We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.PURPOSE
The information is used to identify you as a user and show you the possible advertisements that are most likely to be relevant to you, as well as to be able to provide the services you have requested, such as to send a newsletter. In addition, we use the information to optimize our services and content.PERIOD OF STORAGE
The information is kept for the period of time permitted by law and we delete it when it is no longer necessary. The period depends on the nature of the information and the background for storage. It is therefore not possible to specify a general time frame for when information is deleted.TRANSFER OF INFORMATION
Data about your use of the website, which advertisements you receive and possibly clicks on, geographic location, gender and age segment, etc. disclosed to third parties to the extent that this information is known.You can see which third parties are involved in the section on "Cookies" above. The information is used for advertising targeting. We also use a number of third parties to store and process data. These only process information on our behalf and may not use it for their own purposes. Dissemination of personal data such as name and e-mail etc. will only happen if you consent to it.
We only use data processors in the EU or in countries that can provide your information with sufficient protection.
INSIGHTS AND COMPLAINTS
You have the right to be informed about which personal data we process about you. You can also object to the use of information at any time. You can also revoke your consent for information about you to be processed.If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: info@lemus.dk
If you want to complain about our processing of your personal data, you also have the option of contacting the Danish Data Protection Authority.
PUBLISHER
Email: info@lemus.dk
TEST RISK-FREE FOR 45 DAYS
The best place to test your new sound furniture is at home in your own living room.
When you buy sound in a store, you only hear a few songs, or a trailer to demonstrate the TV sound. Most often, you are also presented with what highlights the best of the product. We don't think that's good enough - that's why you always get a 45-day right of return so that you can listen, feel and feel the music from your new sound furniture risk-free before you finally decide.
If it is not the right match, you can exchange it for another color for free or return the sound furniture. We coordinate easy returns and you get your money back.
FAQs
Shipping and delivery
We offer curbside delivery to all of Europe and delivery is 1-5 business days*
*Reservations are made for factors that are out of Lemus's hands such as e.g. delays with external partners, with customs or the like.
Test risk-free
At Lemus HOME, you always get a 45-day 100% satisfaction guarantee and a 3-year warranty with your purchased product. This means that you can unpack your new Lemus HOME - test and test it - and check whether it meets your expectations. If this is not the case, you can send it back and get your money back.
How do I return?
Contact our support at home@lemus.dk and we will coordinate collection of your Lemus HOME.
We pay the return freight to Lemus, and we arrange collection at your home, so you don't have to lift a finger.
The product must be packed in original packaging, in the same way as on receipt and taped with transparent packing tape (No use of duct tape or similar).
Does the price include VAT/Taxes for e.g. Norway?
Yes. The price of all orders with a sound furniture included includes VAT and taxes to Norway.
Lemus sends all sound furniture/orders including a sound unit as DDP (Delivered Duty Paid), which means that we have taken care of all costs for customs and other taxes in advance to Norway or shipments outside the EU.
Do you buy accessories separately, such as cables then VAT is not included, so make sure you have everything you need before ordering.
VAT is NOT included on smaller products and accessories such as Lemus Life, Lemus HOME remote, Lemus HOME steel frame and similar.
Can I connect my record player, CD player etc.?
Yes, Lemus HOME can be connected to almost all analogue devices, including your record player, CD player etc. Just remember to purchase our Lemus HOME remote, which is necessary when connecting e.g. record player and CD player. In addition, your record player must have built-in RIAA or, alternatively, you must buy an RIAA amplifier. You can find a guide for setting up here: Setting up the record player for Lemus HOME
Can the sound from Lemus HOME really adapt to the room?
Yes! With advanced room correction technology, Lemus HOME can adapt to exactly the room you have placed the furniture in. You will experience a much sharper bass and treble after the adaptation. Download our Lemus HOME app for IOS and follow the instructions.